Service

CRM Solutions

We build and customise CRM systems tailored to your sales process. Whether it's a custom-built CRM or a Salesforce/Zoho implementation, we help you capture every lead, automate follow-ups, and give your sales team the visibility they need to close faster.

What's Included

Lead capture & qualification
Sales pipeline management
Email & WhatsApp automation
Customer 360° view
Reports & forecasting
Mobile CRM app

Technologies We Use

ReactNode.jsPostgreSQLTwilioSendGridWhatsApp Business APISalesforceZoho CRM

Our Delivery Process

01

Sales Process Mapping

Document your sales stages, lead sources, and follow-up cadences.

02

CRM Design

Design the CRM schema, pipeline stages, and automation rules.

03

Development

Build or configure the CRM with your custom fields and workflows.

04

Integrations

Connect with website forms, WhatsApp, email, and ERP/accounting systems.

05

Training

Sales team training and adoption support.

06

Optimisation

Monthly reporting reviews and CRM tuning based on usage data.

Case Study

Real Estate Company, Hyderabad

Real Estate

Challenge

Sales team tracking leads on WhatsApp groups, losing 40% of leads

Solution

Custom CRM with WhatsApp integration, automated follow-up sequences, and lead scoring

Result

Lead conversion improved from 3.2% to 8.7% in 6 months

Frequently Asked Questions

Should we build a custom CRM or use Salesforce/Zoho?

For most SMEs with straightforward pipelines, Zoho CRM with customisation is cost-effective. For unique sales processes or tight ERP integration, a custom CRM is often better long-term. We'll advise after understanding your requirements.

Ready to Start Your CRM Solutions Project?

Book a free discovery call. No commitment, no sales pressure — just a genuine conversation about your requirements.

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